Customer Satisfaction Surveys

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When you choose Caviness & Cates, you are selecting a company that is continuously complimented for Quality & Customer Service from our customers and industry peers. Our attention to the details is intended to deliver one thing: a home of impeccable quality and finish.

As a GuildQuality Guildmember, Caviness & Cates Communities relies on third party customer surveys to help us deliver an exceptional customer experience. GuildQuality's survey process is an important part of our commitment to service excellence.

Each Homeowner will be contacted by the Guild Quality survey team after closing via email or by phone and asked to complete a short survey. The feedback from these surveys helps us in our effort to deliver the best possible quality and service.

Customer Feedback

June 20, 2016 Review by Donna T. of Fayetteville, NC

The layout of the house meets and exceeds my expectations.

May 19, 2016 Review from Fayetteville, NC

The people were really nice and easy to work with. They were professional and accomedating. Also, we love our house.

May 6, 2016 Review by Christopher J. of Raeford, NC

I enjoy my home and enjoyed watching it being built from the ground up. They were all really nice and did what they were supposed to do. I was really happy!

Dec 23, 2014 Review by Michael W. of Raeford, NC

Caviness & Cates Communities are awesome. They provided great customer service and we're very, very happy with out new home. We did have a couple of minor issues but they corrected them in a very timely manner.