Testimonials

Hear from our homeowners

Caviness & Cates Testimonial Video
Caviness & Cates Testimonial Video

Everyone has been outstanding. Words cannot explain how well I have been treated.


- The Murphy Family | 2023

I worked with both Carl and Harrison. They were both amazing to work with, professional, knowledgeable, accommodating, easy, and fun to work with! They mad buying my home a very good and easy process.


- The Marini Family | 2023

The communication between myself and the agent was really good. It was a good experience. Everyone helped us out and made sure we were taken care of.


- The Camilo Family | 2023

They make a beautiful home and they build a quality home. I would definitely recommend them. They have a good balance between beauty and value.


- The Langenmann Family | 2023

Our experience have been perfect from start to finish! Great people to work with buying this house!


- The Baker Family | 2023

Jake and all the support staff along with Alex the broker and anyone I may have missed like David and office folk all together equaled professionalism, quality, and a seamless team that gets results. Along with responsiveness that in my former career was always expected and it was a pleasure to experience again. Thank you for our beautiful home!


- The Maher Family | 2023
Avid Ratings’ Member test

Avid Ratings’ Member test

When you choose Caviness & Cates, you are selecting a company that is continuously complimented for Quality & Customer Service from our customers and industry peers. Our attention to the details is intended to deliver one thing: a home of impeccable quality and finish.

As a Avid Ratings' member, Caviness & Cates Communities relies on third party customer surveys to help us deliver an exceptional customer experience. Avid Ratings' survey process is an important part of our commitment to service excellence.

Each Homeowner will be contacted by the Avid Ratings survey team after closing via email or by phone and asked to complete a short survey. The feedback from these surveys helps us in our effort to deliver the best possible quality and service.

Avid Ratings’ Member test

The support from Nicole Orringer (Realtor) and Harrison (Project Manager) was amazing. They always resolved any requirement, concern or issue in a timely manner. The opportunity to make selections and adjustments during the construction process was the key to being highly pleased with the final result. Thanks Caviness & Cates Team for making this dream a reality!


- The Coffaro Family | 2023

This was my first home-buying experience and it was great! Set the bar very high!


- The Felbinger Family | 2023

Very easy, unhindered with professional, ethical people who cared about our experience and future.


- The Amburn Family | 2023

We really enjoyed working with C&C. The project manager and agent, along with our personal agent were communicative and helpful. Our new home is beautiful.


- The Devito-Kite Family | 2023

Outstanding service, quality product, and people were awesome!!


- The Hooks Family | 2023

This was the best experience we could have had. It was been great working with Homer and Rich. Overall, 10 out of 10 for everything. Caviness & Cates and Tyre Realty went above and beyond.


- The Carswell – Washington Family | 2023

It was amazing. They were very patient with me and worked with me. I have no complaints.


- The Allen Family | 2023

We owned our Caviness & Cates home for 23 years before selling it and moving to Germany. It was a great home and we plan to buy another one soon. Thanks, Watson & Chris for having such a great company!


- The Voiles Family | 2022

We were only able to visit the home a handful of times while it was being built. It was very nice to get pictures every two weeks to see the progress and to know someone was looking in on it. We were very satisfied with the completion and only had a few minor details to work out. Overall a very good experience.


- The Larcom Family | 2022

Excellent from beginning to end. Everyone was so professional and the timeline given was met to the "T".


- The Lane Family | 2022

Had a great experience working with Zach and Lindsey. Both were very helpful and answered all our questions and made it go smoothly.


- The Sasek Family | 2022

Both me and my wife are full-time Realtors and have been for many years. So when it came time for us to pick a builder to build our personal home we had seen the good and bad builders that are out there. I must say I knew Caviness & Cates has a good reputation, but they have consistently impressed us throughout the process from start to finish and now after we have moved in. Our Project Manager Jacob always underpromised and over-delivered. The builder's sales representative Brittany was always available to discuss any concerns and help navigate any issues that popped up in the process. I would highly recommend Caviness & Cates for anyone looking for a well-built home with top-notch professionals!


- Wilmington Homeowner | 2022

Caviness & Cates does not disappoint. As a Realtor, I hold builders and other Realtors to a very high standard. I do not hand reviews out to just any builder and team but I feel very strongly about this one. I have gone through the entire home-building process with them twice from start to finish and I find the quality, value, and communication to be one of the best in the Triangle. The onsite agents (Ann especially) are very knowledgeable and truly care for the buyers, you are never treated like another number they need to hit. Harrison the builder is passionate about what he does and extremely prideful in his work to ensure no stones are left unturned and that the buyers are very happy with their purchase. The design center led by Ashley and Machell will help you design the perfect home and finishing touches for you, not like other builders that do it their way or the highway. Keep up the fantastic work guys!


- Skye Creech | 2022

I received weekly updates and pictures about the house progress and construction. They were very responsive about my questions and concerns. The house was built on time. Definitely, we would recommend the builder to other potential buyers.


- The Adorno Family | 2022

This is my third time buying a new home and the people I have dealt with from the beginning were an absolute joy. From Maggie who answers your online questions to Hope (who answers EVERYTHING), to the design center, to Tac answering our construction questions. Each and every one of them made the entire process so much easier and you are lucky to have them representing your company.


- The Stamp Family | 2022

We have built several houses over the years but our experience with Caviness & Cates was by far the best experience we have ever had! All of our building team was awesome! There was great communication and NOVI HOME was a tremendous tool as we were 5 hours away and could not witness the progress on a daily basis! We have been very pleased with the care taken to build a quality house!


- The Cheek Family | 2022

The build went great and they walked us through the whole process. We love our house and they have responded fast on any "trouble" we have needed to repair since moving in. I would use them again if ever moving out of our dream home :)


- The Dodgens-Wehunt Family | 2022

Wonderful experience and outstanding home structure!


- The McGeachy Family | 2022

Everyone was very friendly, professional, and responsive throughout the process. As first-time home buyers, they made this process incredibly easy and smooth. We love our new home!


- The Ross Family | 2022

My overall experience was fantastic. Everyone I got with was professional polite and detail orientated.


- The Calbert Family | 2022

Wonderful experience. Very welcoming and informative. Very professional.


- The Fuhrmann Family | 2022

The team at Caviness & Cates are very professional. They help us with all our questions and walk-through. I would definitely recommend my friends and family to be a part of their community.


- The Nelson Family | 2022

Zach and his team showed through their responsiveness and attention to detail that they are not just trying to build homes, but building communities that have a beautiful quality of life for the residents. If we have any moves in our future we will certainly be seeking out Caviness & Cates locations. They get that this isn't just about a house for their clients, but about building a home, a life, and a community. They are instilling quality.


- The Garrett Family | 2022

My experience with Caviness & Cates has been totally positive. Having been in the military, I have purchased several homes and have dealt with builders that make claims to right a wrong, but these builders do what they say. I've had minor problems since living here and Joe has always reached out to me within 24 hours. He is always pleasant, and if he can't fix a problem then he sends someone that can, and I appreciate that. I love that I literally found a needle in a haystack with my home. I was unsuccessfully searching for a home that didn't exist, and my builder designed a home with an owner's suite, and laundry rooms both upstairs and downstairs! That's perfect for baby boomers taking care of aging parents. Others should definitely take a page out of Caviness & Cates design book!


- Rachel Sauls | 2021

After finding the home I loved, the process with the builders was amazing! Everyone made sure I was happy with the progression of the home prior to closing. David & Richard did amazing through the walk through and informed me of everything I needed to know about my home. I am pleased with the service and will recommend the company to anyone!


- Chrishanna Edgeston

The experience has been great. Everyone involved is top notch professionals that care about you as a person not just as a client.


- Sharon Pennywell

From the moment we started with Caviness and Cate the entire experience has been incredible. Everyone we came into contact with handled us beautifully! Stay as wonderful as you have been! Thank you!!


- Shelly and Eric Levin

Very great experience all around. The accommodations, communications, and flexibility made the process seamless. Keep up the great work!


- William & Michele Stodler

Amazing! I can’t say enough good things about Amber and Alex. They were great and the house looks awesome!


- Barrett Eahan Elkin

Perfect! Best experience for our first build. Brittany and Jack were amazing to work with. They both worked hard and made the whole experience so smooth.


- Sarah Dodgens | 2021

Our home buying experience was very smooth! Everyone that we came in contact with during this process was very knowledgeable and friendly!


- Brandon & Quiana Tearry

We can't thank you enough for such a smooth and pleasant experience for us as first-time homebuyers! We are thrilled to own a Caviness and Cates home!


- Andrew & Jessica H.

Great team overall! I was thououghly pleased with the services provided. I would highly recommend!


- Erin Brinson

The final walk-through is in the books! Look at me go even without my better half. I truly can’t say enough about this builder. They not only delivered on time, our site manager is all about the details. He was flagging things I didn’t even notice. A few minor finishes and we close on Friday! Y’all, i’m ready to go HOME!


- Stephanie Gil

I purchased a Caviness & Cates home in Woodland Village, Fayetteville NC in 2004. Overall great home, a few issues but all resolved in a timely manner. Most recent issue was a faulty kitchen light noticed by buyer's inspector while selling home. Even after 12-yrs & under no obligation to assist, Caviness & Cates customer service sent over their electrician to evaluate the problem & advise me on price/repair options. The electrician found a faulty 3-way switch & fixed it free of charge. I hope my next home builder will be as gracious.


- Andre C

In dealing with the Warranty Department I have been more than pleased. Even when things were found past my official warranty date, Caviness & Cates did the right thing fixed them to my satisfaction. It is comforting to know that there are still businesses out there that not only take pride in their work, but own up errors and make them right.


- Andy

We are both very happy with our experience with purchasing this home. Everyone involved was very professional. Will certainly recommend Caviness & Cates.


- The Wall Family

Everyone during the process was very professional and polite. Our attorney did an outstanding job explaining and ensuring we were fully comprehending everything we saw. It has been an outstanding experience dealing with all Caviness and Cate's employees. Thank you for everything!


- The Wright Family

This was our first house and the whole experience was great! Everyone was very friendly and professional. Thank you!


- The Russell Family

It's the quality of the house is what sold me compared to other builders. The same quality has been present with the builder's representatives and everyone I've dealt with.


- Craig & Sonoko Polley

Caviness & Cates is an awesome company - when I get my next retirement home I will not buy from anyone else! I love the quality of my home and I really loved the great price. Caviness & Cates is one of the best companies out there. I am very pleased with my purchase and I really appreciate C&C and all the have done for me.


- Jordan McCoy

The issues that we have had with our home, have been reported to the warranty department. The warranty rep has done an excellent job in getting the issues corrected.


- David Butler

Just as happy with Caviness & Cates now as we were when we moved in. I work in a mortgage department and am always recommending Caviness & Cates to our clients, (as well as our family and friends) we are incredibly happy with our home.


- The Tubbs-Black Family | 2021

We recently purchased a property in the Cheswick Community in Knightdale, NC. We are both retired and spent months looking for the “right community” that we could enjoy. We stumbled into Cheswick quite accidentally by making an incorrect turn while visiting neighborhoods. We’re not sure we found Cheswick or that Cheswick found us. We loved the community and the homes. The sales office directed us to Granville with a lower level master bedroom. As we conducted a “self-guided” tour, a young gentleman approached us and introduced himself as Devin Duke, an employee of Caviness & Cates. And, that’s the purpose of this letter. Devin gave us the grand tour of the Granville and explained the many features of a Caviness & Cates home. As a graduate engineer, I fully understood his explanations and could see the pride he beamed about the house and its construction. To be honest, I was as impressed by Devin as much as I was impressed by the construction of the house. Devin presented such a favorable impression that it gave us the final impetus to move forward on the construction of our home. Devin was a joy to work with as construction proceeded. He always made us welcomed on our visits as things progressed. He was always professional. Most importantly, he listened to our few concerns on visits and always provided a solution. And when you deal with retirees, that’s a major accomplishment. Caviness & Cates is fortunate to have an employee with Devin’s technical and communication skills. I want you to know how fortunate we feel in having Devin in charge of building our home.


- Gordon & Jane Copeland

The warranty department has been very helpful and has worked hard to resolve all the issues


- Melinda Frame

Overall , I really love the home. there are some minor details that need fixed, and I know they will get them repaired. The crew you have has been really great!


- Darcy Mueller

Awesome customer service!


- Jordan McCoy

Your warranty department has done a wonderful job at responding and resolving issues that I have called them about. That has really helped to make my first few months in the home very pleasant. Thank you


- Kimberly Greer

Thanks Natalie! I do have to tell you that the home inspector was VERY impressed with the quality craftsmanship and supplies that were used in the building of our home! Everything from the top of the line insulation to the special venting in the roof, it was all done in the highest of standards, and I thank you!


- Keli Howard

We thought buying a home for the first time would be difficult, but the process has been smooth and everything was taken care of perfectly through the builder's inspection.


- Kevin and Kandy Moody

Overall, we were very pleased with our buying experience from Caviness & Cates Building. We are most impressed with the builder’s handling of each and every concern we had: down to the smallest details such as paint spots. We’re extremely pleased with the overall process. Very efficient, and professionally managed. Would buy again with Cates!


- Michael and Jennifer Johnston

This has been one of the best home buying experiences we have ever had. Tracel and Justin worked with us very closely and were with us through every step of the process. They were always quick to answer any questions we had and made us feel comfortable. We now know we had the best builder sales rep and project manager available!


- The Kutta-Pence Family | 2021

My wife and I are very glad for what you had done in the past year. Our home for the first year came with several issues. This letter is not to complain, instead, to sincerely send our appreciation for keeping up with us and being there at all times when we needed you. I especially appreciate Chris. He was there before and after the job was done, checking constantly, and calling us first thing in the morning to let us know what is going to be done and how. He had to put up with all our issues and he was always so positive and polite about everything. He showed me that there are still people who care, and that he is one of them. Anytime my wife and I have the chance, we recommended Caviness and Cates. A couple of our friends already were checking with you guys, and one already bought their home, which two of their friends already purchased a home at Steeplechase too. Thank you for sending people so professional to deal with your clients, and especially let Chris know our appreciation for all the hard work he has done for us. “We count on Chris”


- Federico Arce

I loved the attentiveness of the staff, I love the quality of my home.


- Christopher Graham & Lotonia James | 2021

I would like to express our appreciation to Caviness and Cates and especially your Summer Grove home warranty superintendent, Emek Siddeem for the exceptional homeowner support that he provided us throughout 2011, but especially in November. During our warranty claims process period, Emek closely monitored the scheduled tradesmen for quality of work performed, ensuring our total satisfaction. He kept us informed all along with our work orders and followed up regularly. Most importantly, he kept the tradesmen on task and on schedule, ensuring minimum inconvenience to our family. We certainly appreciated his courtesy and professionalism. He truly represented all the positive qualities of "service after the sale." Please convey our appreciation and thanks to Emek on our behalf for his professionalism and attention to detail."


- Mark and Betsy Sullivan

Just wanted to send a note to say how much I appreciated the great service from your foreman. He was very professional and informative for my buyer. This was her first home purchase and is going through motherhood for the first time alone as well. I chose a Caviness and Cates home for her for this very reason. They have always taken great care of my clients and stood behind the homes they build, this will give her piece of mind and me as well. Natalie was also very helpful and the communication with her was great!


- Lori Martel

All parties involved in helping me close on this property were extremely professional, helpful and courteous. Thank you for all your help."


- Ricardo L. Rosado

Buying a home from Caviness and Cates was a wonderful and smooth process. Our house is well built and we are pleased with everything. The few times we have called their warranty department they have been very responsive." One Year Update: "I had a year end home inspection done and want to spread the word at how happy we are with this report! Hearing that my new home was built well, with quality materials, was awesome news."


- Jason and Beverly Myers

We sent you a discrepancy list last Tues. evening Feb. 23. Early Wed. morning, a warranty representative was on the phone with my husband. Wow! talk about timely. He lined up and arranged for all of the work to be done in a short period of time. He has been wonderful to work with this past year. Thank you for making this transition easy. We truly appreciate it. To that end all of the workers have been prompt, from the framer, the drywall guys and the painters and carpet layers and even all the folks who answer the phone. They have really been professional and courteous. Having been in the Military and moving all the time we have purchased many new homes. From CA to Georgia, from starter homes to upscale homes. This isn't the biggest home we have owned, but it fits our needs now and truly has been the best experience we have had. Thank you from the bottom of our heart to all connected to Caviness and Cates."


- Lew and Anne Hendricks

I just wanted to say "thank you" especially to our warranty representative. He has truly been amazing in dealing with any problems that we have had. I really appreciate the time and effort he gives my family. Any problems that have arisen, he has handled promptly. I have nothing but positive statements to share when it comes to your customer service!"


- Tracey Brooks

My husband and I purchased a home from Caviness and Cates through Barbara Shoenberger and we have had a great experience from beginning to end. We fell in love with our home the moment we saw it. Our home was completed at its designated time and all the changes we requested to be made were honored. We have been in the home for a year now and have had no major issues, and the few minor issues we have had at the one year inspection have been fixed in a professional and swift manner. Caviness and Cates has always gone above and beyond to ensure we were happy and satisfied customers. Their staff has always been friendly, professional and concerned with our requests, and we greatly appreciate that."


- Douglas and Marquia Cogdell

Our on site Project Manager was excellent to work with. He helped to make this a pleasurable experience for us especially since this was our first home that we have built. We have already recommended Caviness and Cates to our family and friends."


- Elvin & Deborah Exum

The house is wonderful but the ongoing communication with our builder has been outstanding. If anything comes up, Caviness and Cates is quick to provide a resolution. We have already recommended them to many people. The quality of the house and the reputation of the builder speaks volumes!"


- Brian & Rebecca Levy

We’ve had nothing but positive experiences with every level of Caviness & Cates that we’ve encountered thus far. They are quick to respond to any issues and make themselves very available and easy to contact!!


- The Binkley Family | 2021

It's no wonder you are one of the Top 100 Builders nationwide! We loved dealing with you. You bent over backwards to help us, and we will recommend you to everyone we know. Thank you!"


- Gabriel & Jenny Ortega

Thank you Caviness and Cates! We have already recommended Caviness and Cates to co-workers. We are 100% satisfied with this home and how the process went to get into our home."


- Tim & Brittney Robles

We have been very pleased with the quality of the construction, especially the window construction, materials, trim, and climate efficiency of the home. Additionally, the C&C staff is fantastic. Amy, Stone, and Andrew have been very helpful, professional, and a pleasure to work with.


- The Vaughn Family | 2021

Everyone with Caviness and Cates has been very helpful through the entire process."


- Tina Carter

Caviness and Cates was very accommodating to our needs. Thank you for making this a great experience. Our new home is absolutely awesome! We are blessed to have such a well-built home. The entire crew at Caviness and Cates, especially the listing agent and the project manager, have helped to make our dreams come true. Thank you for making such a beautiful, spacious and affordable home."


- Jerome and Michele Gidrey

Our foreman was very, very helpful and answered all of our questions thoroughly. He went above and beyond. During our final walk through he was down to earth, friendly and very detailed when showing us the home. Then, he hand delivered the final paperwork to our closing location. Caviness and Cates are truly loyal people and it not only shows in their employees, but in their homes. The finishing details of our home are amazing and set it apart from other homes."


- Joshua and Sara Strange

My wife and I worked with Caviness & Cates to build our dream home. We worked with their realtor Brittany Spencer throughout the entire process and she made sure that we were happy every step of the way! The design center experience was amazing and we were able to pick all the finishes for our new home! Jacob was our project manager and he made our vision come to life! He was super receptive to all our questions and addressed any concerns that arose during the whole process! We have lived in our home now for a little less than a year and Jacob still regularly checks in to make sure that we are still happy with our home! We have had minor issues that we’ve found with our home since living here (a crack in a light fixture, chipped tile, loud bathroom fan) and Jacob and the warranty team have fixed all of them really quickly with no problem! Overall we are extremely happy with our whole experience and would definitely recommend this company!


- Shawn | 2021

We did do a lot of research before we decided to built again. This is our third home and the second home that where we were involved in the building process. It is important to us that we buy a home that meets our needs. We did achieve that with this house. We are satisfied with the available upgrade options and design selections. We worked well with the Sales team, they were responsive and understood our needs well. They also provided valuable information and support with upgrades and building issues. We always felt well advised and received information in a timely timely manner. We even received weekly pictures to be able to follow progress and feel part of the building process every step. The design representative was knowledgeable, patient, and immediately able to understand our vision and expectations. She made valuable suggestions and respectfully kept the upgrade budget in mind. The building team was respectful, we were able to work out issues and problems.


- Richard & Karin Park

Very professional from start to finish. I loved the attentiveness to detail. Thank you for standing behind your product.


- Dupree Pitts Family

Everyone from Caviness & Cates team (design team, builder, agent, marketing team) has been absolutely amazing to my husband and I! Even after we moved in, everyone has continued to be so nice and responsive. We are first time home buyers and Caviness & Cates has made it such a wonderful experience.


- The Ruefenacht Family | 2021

The entire building and buying experience was an absolute pleasure. I could not be more thrilled.


- The Pachecos

We loved the personal commitment to customer service and satisfaction. Every C&C representative we worked within the process went above and beyond to be helpful, prompt, and generous. We were struck at the builder's willingness to provide upgrades or desirable changes even when we did not ask for them. We have been so impressed with C&C. Our experience with C&C has been so easy, full of friendly and helpful communication all along the way, and an impressive attention to detail. We were especially impressed with the builder, Mike, and the C&C realtor, Lynn.


- The Greeson Family | 2021

From the showing of the house at the Open House event to the closing process, each of the team members were helpful in answering questions or taking care of minor issues that noted during inspection. The walk-through of the house before the closing was especially well done and familiarized us with the aspects of the house.


- The White Family

By far the best out of all the closings that we experienced in the past! Professional and organized!


- The Hebron Family

This was my second home buying experience & it was definitely the best one. We indeed had the "dream team". Keep up the good work & best of luck.


- The Haynes Family

Absolutely one of the best constructed and designed homes I have owned.


- Randy Moore | 2021

Very beautiful home. I was also pleased with the experience of making my offer on my beautiful new home all the way to the closing. The professionalism and attentiveness to detail were commendable. Thank you!


- Lois Pitts

We had an absolutely wonderful experience. Everyone we knew that built {elsewhere} had us somewhat nervous with all their feedback, but Nicole and Mike were great to work with. They were both super responsive and handled anything that came up quickly and professionally. We had a great experience!


- The DePiano Family

I can not express how much we appreciated the way we were treated. The builder representative Mary Ann absolutely treats you like family. She makes you feel like she has all the time in the world to spend with you. My Mother is the new Homeowner and she is 86 years old. Mary Ann was so patient, kind, and never once made her feel rushed. Mary Ann went out of her way, she did things she didn't have to do just because she is so very kind. I would recommend Caviness and Cates to anyone! The Builder who did the walkthrough was also so kind and worked so hard to make everything perfect. I could not believe he went over every square inch and explained everything. What an awesome way this business is run. You have people who genuinely care about there job. Thank you! Thank you! Thank you!


- Nona Fetzer

1st time home buyer without much knowledge of buying a home. The Caviness & Cates team made the process easy!


- James Hill

C&C was very accommodating to all of our requests, including some of the customization requests. Communication was great with realistic timelines, expectations, etc. Quality of the build was excellent with a seamless process most of the way!


- Mark & Mindy Boston

Our experience was absolutely wonderful. Our project manager Richard exceeded our expectations. If there was an issue with anything (which was rare), it was immediately handled. Our buying experience was personalized. Caviness & Cates treats its customers like family. Our new neighborhood is wonderful, but the personal touch by C & C assured us that our buying decision was the right one. No regrets!


- Marty & Heather Baker

Everything from selections to closing was handled professionally and with graciousness. We enjoyed the process and would recommend them to friends.


- The Joy Family | 2021